The doctor showed his attention to the patient in a primary consultations with suspected rheumatoid arthritis, doctor also clarified the details of the complaints, he showed sympathy for the patient's problem, doctor conducted a propaedeutic examination with comments, reported his preliminary opinion about the diagnosis and the proposed treatment, however the patient at the end of the conversation asked tests his heart because with rheumatism heart defects are possible. " A possible mistake of the doctor's consultation was ignoring